Effective Date: [4/10/25]

Welcome to the official merchandise website of Zack Wickham. Please review the following terms and conditions carefully before using this site or placing any orders. By accessing this website or purchasing any products, you agree to be bound by the terms and conditions outlined below.

1. General Overview

This website is operated and managed by Zack Wickham's official team. These Terms and Conditions govern your use of the site and all associated services, including the purchase of merchandise.
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site following any changes constitutes acceptance of those modifications.

2. Product Information

All merchandise is designed exclusively for Zack Wickham’s brand and produced on a made-to-order basis. We make every effort to display accurate product images, descriptions, and sizing details. However, variations in color, fit, and appearance may occur based on your screen or device.

3. Pricing & Payment
 

• All prices are listed in U.S. dollars (USD).

• We reserve the right to adjust prices or discontinue items at any time without notice.

• Accepted payment methods will be listed during the checkout process.

• Full payment is required at the time of order. Orders cannot be modified or canceled once placed.
   

4. Shipping Policy
 

• Currently, we do ship internationally.

• We do not offer international shipping to the UK at this time.

• Orders are produced and fulfilled once placed; please allow time for production and shipping.

• Shipping times may vary based on your location and item availability.

• Tracking information will be provided via email once your order ships.

• We are not responsible for delays caused by carriers, weather, or other external factors.
   

5. Return & Refund Policy

All sales are final.
Due to the made-to-order nature of our products, we do not accept returns, refunds, or exchanges except in the case of:

• Incorrect item received

• Item damaged during shipment

If either issue applies, please contact us at [CustomerService@Zackwickham.com] within 7 days of delivery, including your order number and photo evidence of the issue. Approved claims will be resolved with a replacement or refund.

6. Intellectual Property

All designs, logos, slogans, images, and written content on this site are the exclusive intellectual property of Zack Wickham and his team. Use of this content without written permission is strictly prohibited and may result in legal action.

7. Limitation of Liability

We are not responsible for:

• Lost, stolen, or misdelivered packages once marked as delivered

• Incorrect sizing due to customer selection

• Any indirect or consequential damages resulting from use of this site or our products

Your use of the website and purchase of products is at your own discretion and risk.

8. User Behavior

By using this website, you agree not to:

• Engage in unlawful, fraudulent, or disruptive behavior

• Interfere with the functionality or security of the site

• Attempt unauthorized access to any part of the site

Violations may result in termination of access and possible legal action.

9. Modifications

We reserve the right to change or update these Terms & Conditions at any time. Any changes will be effective immediately upon posting on this page. We recommend checking this section periodically to stay informed.
10. Contact Us
For any questions regarding these Terms & Conditions or your order, please contact: CustomerService@Zackwickham.com